Personal data processing consent

By checking the box and submitting a request, the user confirms that they have read this document and consent to Private Medical Unitary Enterprise «Smile Factory» processing the listed data to respond to the request.

The following information may be processed to handle a request:

• name
• phone number
• email
• preferred messenger
• selected doctor or service
• message text
• technical request data and the consent record

To process a request, contact the user, clarify details, and arrange a follow-up consultation. Data is not used for unrelated purposes without a separate legal basis or consent.

Before using the AI chat, the user confirms that they understand the entered text is sent through OpenRouter to an external AI provider. Do not enter personal or medical information; chat history is not stored in the project database.

After a request is saved in the database, staff may receive a notification in a closed work Telegram chat containing only the user's name and a link to the request in the admin panel. Contact details, the message, and files are not sent to Telegram.

Public forms do not accept patient scans, medical images, or other patient files. Server-side and administrative file storage functions remain available separately and are not exposed through public forms.

Consent can be withdrawn by contacting book_visit@perfectsmile.by. Withdrawal does not affect processing that took place before it was received and may be limited by the controller's legal obligations.